Box-2
  • agentTRAX Login  |  Website Login
Naw Logo Naw Logo
  • FNF STORY
    • First In Financial Strength
    • Meet Our Agents
    • Meet The Leadership
    • FNF Publications
      • A Legacy of Financial Strength
      • FNF Newsdesk - RSS Feed
      • FNF Fraud Insights
      • Industry Event Listings
      • Visit us on Social Media
        • FNF on Facebook
        • FNF on Instagram
        • FNF on LinkedIn
        • FNF on X
        • FNF on YouTube
  • FNF GUIDANCE
    • FinCEN RRER
    • Agency EGuide
    • Agency UGuide
    • Digital Closing Hub
      • Compliant RON Platforms
      • Consumer Resources
      • Educational Materials
    • For Agents
    • For Attorneys
    • For Commercial
    • Risk Management
      • Cybersecurity Resources
      • FNF Fraud Insight
      • Mortgage Payoff Fraud
      • Seller Impersonation
      • Wire (Diversion) Fraud
  • FNF APPLICATIONS
    • agentTRAX
    • IPX 1031 Exchange Exchanges
    • OFAC Search
    • Patriot Act Search
    • Rate Calculator
    • Title & Settlement Fee Calculator
    • TitlePoint
    • TitleWave
  • AGENT SUCCESS TOOLS
    • FNF Academy
    • Best Practices Portfolio Builder
    • Digital Closing Hub
    • EC Purchasing
    • FNF Solution Partners
    • FNF Marketing Resources
  • AGENT NEXT STEPS
    • Become an Agent
    • Find An Office
    • FNF Promise
    • General Inquiries
    • Shopping for an Underwriter
  • THE INDUSTRY
    • ALTA Agent ID Verification
    • ALTA Consumer Marketing
      • ALTA Homeowner Outreach Program
      • FNF Marketing Samples
      • HomeClosing 101
    • ALTA Registry
    • CFPB Info-Training
    • Industry News
    • Regulatory Agencies
    • Title Action Network (TAN)
    • Trade Associations
Banner image

Your Success is Our Business

        


Propel Your Agency Forward with Agent Consulting Services


With more than 170 years of combined experience, our Agent Consulting Services (ACS) team offers title agents sharp strategies to build stronger, more profitable organizations. By providing comprehensive guidance in leadership, planning, marketing, sales, financial management and operational efficiency, our expert ACS consultants give you clear, actionable steps to grow and run your organization more effectively. These services are exclusively offered to our top FNF Agents—schedule a consultation and let us support your growth.

    

Our Areas of Expertise

LEADERSHIP
WORKFLOWANDPRODUCTIONEFFICIENCIES
ORGANIZATIONALDEVELOPMENT
ACQUISITIONSABAsANDJVs
SUCCESSIONPLANNING
FINANCIALMANAGEMENT
MARKETING
SALESCULTURE
OPERATIONALCONTROLS
SALES
ACS TRIANGLE

Our Experts

Chuck Cain
Chuck Cain
SVP, National Agency
charles.cain@fnf.com


Succession Planning

Acquisitions, ABAs & JVs

Ethan Powsner
Ethan Powsner
VP, Agency Consulting Services
ethan.powsner@fnf.com


Financial Management

Production, Processes, & Efficiencies

Market Effectiveness

Tom Lico
Tom Lico
VP, Agency Consulting Services
tom.lico@fnf.com


Leadership

Organizational Development

Darlene Wilsey
Darlene Wilsey
VP, Agency Consulting Services
darlene.wilsey@fnf.com


Sales Culture

Sales

Megan Sheridan
Megan Sheridan
Marketing Director
megan.sheridan@fnf.com


Marketing

Lou Olsen
Lou Olsen
Communications Manager
lou.olsen@fnf.com


Marketing

Courtney Medendorp
Courtney Medendorp
Brand Manager
courtney.medendorp@fnf.com


Marketing

img-Facebook img-Instagram img-LinkedIn img-X img-YouTube
Footer logo

Copyright © 2025-2026, FNF Family of Companies. All Rights Reserved.

Fidelity National logo

Copyright © 2025-2026, FNF Family of Companies. All Rights Reserved.

Terms of Use  |   Privacy  |   California Privacy  |   Accessibility
*The statements made on this web page and any page that follows within the FNF Family of Companies website are not intended, and shall not be construed to expressly or impliedly issue or deliver any form of written guaranty, affirmation, indemnification, or certification of any fact, insurance coverage or conclusion of law.