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Agency Operations

 

The FNTG Story

FNTG is built on a foundation of trust with our agents. Your FNTG team does whatever it takes so that we bring maximum value to your operation. We work with you – and for you – so you have all that you need to succeed. That’s just the kind of underwriter support we deliver.

Everything we do is done with the goal of strengthening our partnership, and we promise to always be accessible to you. We’re truly in this together.  It doesn’t matter where you’re located—you deserve underwriting partners who understand your local and state landscapes and are dedicated to helping you succeed in whatever way needed.

It is FNTG’s commitment that each of our employees have a superior level of understanding of how agents in their market work and what they need. Because we operate in so many places, FNTG offers a support system full of staff and other agents that you are always connected to if you need assistance with any issue.

We take pride in providing our partners with all the relationships and resources they need to grow and thrive. We’re here for you. We’re here to enhance your customer’s experience through personal interaction, unique educational opportunities, valuable industry tools and our diverse people network. Whatever you need from us, we’re here to give it to you.

FNTG is for You.


Steve Day

Introducing Steve Day

Steven Day, NTP, is President of National Agency Operations for Fidelity National Title Group. In this position, Steve is committed to helping Fidelity's network of over 5,000 agents across the country succeed in any way that he can. His team’s goal is to provide the resources and knowledge our agents need—allowing them to lean on FNTG when they need it most.

Steve has worked in the real estate land title insurance industry for 40 years and believes we collectively have one of the most important jobs in the country. He is passionate about protecting your customers’ property rights. Steve is proud to say he has spent most of his career with Fidelity National Title Group.

Since joining Chicago Title in 1986, he has held a variety of positions, including Rhode Island state counsel and Rhode Island state manager for Chicago Title, as well as New Jersey state manager for both Chicago Title and Ticor Title's direct and agency operations and Regional Manager for the Northeast Region of the company. Before assuming his current role, Steve served as Executive Vice President and Divisional Manager for Fidelity National Title Group, responsible for the direct, agency and commercial title operations in the Northeast and Mid-Atlantic regions.

Steve relies on his decades of experience, and the knowledge he has compiled during it, every day. However, he is also excited about the integration that today’s innovative tools have had on how FNTG conducts business now. He believes technology improves our processes and the customer experience. His embrace of modern solutions continues to ensure Fidelity National Title Group can harness the power of innovation to provide the best service to our agents and their customers. Fidelity is here for you because Steve and the rest of the team are always looking for ways to better work for you.

Steve earned his Bachelor of Science degree in Business Management from the University of Bridgeport and his Juris Doctorate from Suffolk University in Boston.

Steve currently serves as the 2017- 2018 President of the American Land Title Association (ALTA) and has been active with the national association for several years. His continued involvement with ALTA has helped give him a fuller perspective of our industry, which is turn, has helped him understand all of the needs of an independent agent.

 
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